The home of Ethical, Fair Trade, Eco, and Organic, Clothes and Gifts.   Fab & Fair Donate 10% given to charity of retail cost to Charities and Good Causes, Find Out More >

Customer Service

How to Purchase
When you find something you like click on the item, choose your required size and colour, then ‘Add to Basket’. You can continue browsing our site and add other items to your order, until you are ready to pay. Check your order at any time by clicking on the Basket symbol. When you have finished choosing and you’re ready to pay, click on ‘Checkout’ which will start the payment process. This will take you to our secure payment system where your credit card details are safe. We will send you notification of your order by email.
Trade Descriptions
We endeavour to describe our goods on this site as accurately as possible, however slight variations may occur particularly on handmade items.
Privacy Policy
We will need to take a few details about you including the address to where your credit card is registered and where you want your order delivered (if different). There is no need to be concerned about security as your information and Credit Card details are not stored on our server: your payments are processed by PayPal’s award winning service. Once this process is complete you will be issued with confirmation of your order. Our website and server are PCI compliant.

Fab & Fair LLP will not share your details with any third party except as legally required for gift aid collections. We will not email you more than 4 times a year with our seasonal updates. You can remove your details if you would not like to receive newsletters in the My Account section of the web site.
Payment Policy
We accept Visa, Visa Delta, Visa Electron, MasterCard, Switch, Maestro & Solo. We do not accept American Express. All prices are listed and payments made in Great British Pounds (£).
Your Account Information
You can view current order status, past orders and are able to update address details, preferences and other relevant information in the My Account section also.
Customer Service Contact Information
For enquiries relating to despatch of your goods, please call our the Fab and Fair offices on 01494 732 410.This phoneline is open Monday to Friday, 9.30am to 5.30pm. For all other enquiries please email us via the ‘Contact Us’ button and we will aim to reply to your query within three days.